Terms & Conditions of Use for the 966win Platform

1. General Terms and Scope of Agreement

This Terms & Conditions document is a legally binding agreement between 966win ("Platform", "we") and every user who registers or uses any part of the 966win platform ("Member", "you"). By creating an account or browsing this website, you agree to be bound by all provisions contained in this document.

966win operates under international licensing and provides online gambling services including live casino, slots, sports betting, and various other games. This platform is intended solely for adult users aged 21 and above who are not prohibited by their local laws from using such services.

2. Account Registration and Management

Each member is only permitted to hold one (1) account. Opening multiple accounts is strictly prohibited and may result in all such accounts being closed and any account balance being forfeited.

• Members must provide accurate, complete, and up-to-date information during registration, including full name, email address, and mobile phone number.
• Members are fully responsible for all activity that takes place under their account.
• Passwords must be kept secure and must not be shared with any other party.
• 966win reserves the right to request identity verification (KYC) at any time, including copies of identity documents (MyKad) or passport, and proof of address.
• Accounts that cannot be verified within the stipulated period may be suspended until verification is complete.
• Users from regions that restrict gambling services are responsible for complying with their local laws.

966win will not be liable for any losses arising from a member's failure to protect their login information.

3. Deposits, Withdrawals, and Payment Methods

966win supports a range of payment methods suitable for players in Malaysia: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency including USDT, BTC, and ETH.

• Withdrawals are processed within 15 minutes to 2 hours after the request is approved.
• All withdrawal requests are subject to compliance checks and identity verification if required.
• Deposited funds must be used for gambling purposes only and may not be transferred out directly without any betting activity.
• 966win reserves the right to withhold withdrawals if there is suspicion of fraud or a breach of these terms.
• All transactions are recorded and monitored for security and regulatory compliance purposes.

4. Bonuses, Promotions, and Wagering Requirements

All bonuses and promotions offered by 966win are subject to specific terms. The welcome bonus provides a 100% match on the first deposit up to a maximum value of RM1,500.

The wagering requirement for the welcome bonus is 15 times the bonus amount received. For example: if you deposit RM100 and receive a bonus of RM100, you need to place bets totalling RM1,500 (RM100 × 15) before winnings from that bonus can be withdrawn.

• Bonuses cannot be transferred between accounts or converted directly into cash.
• 966win reserves the right to modify, end, or cancel any promotion at any time without prior notice.
• Bonus abuse, including the use of hedging strategies to meet wagering requirements, is prohibited.
• Other promotions such as VIP cashback, referral bonuses, and seasonal promotions have their own terms, which will be stated when each promotion is launched.

5. Game Rules and Outcomes

All games available on the 966win platform are operated by licensed software providers using random number generators (RNG) that have been independently verified and certified. This ensures every game outcome is fair and cannot be manipulated.

• The outcome of all games is final once completed and confirmed by the system.
• In the event of a technical failure during a game, 966win reserves the right to void the relevant round and return the bet amount to the member's account.
• Any winnings resulting from a technical error, display error, or software malfunction are invalid and will not be paid out.
• Members are responsible for ensuring their internet connection is stable before starting any game session.
• Minimum and maximum bet limits for each game are set by the respective game provider and are displayed within the game interface.

6. Member Conduct and Prohibited Activities

966win members are expected to use the platform in a responsible and ethical manner. The following activities are strictly prohibited and may result in immediate account termination:

• Use of any automation software, bots, scripts, or third-party tools to interact with the platform.
• Attempts to hack, modify, or interfere with 966win's systems or servers.
• Opening multiple accounts by the same individual or by groups acting together to manipulate promotions.
• Using illegally obtained funds to make deposits (money laundering).
• Sharing your account with others or allowing third parties to use your account.
• Threatening, harassing, or abusing customer support staff or other members.
• Any fraudulent attempts in payment transactions, including unwarranted chargebacks.

7. Limitation of Liability and Disclaimer

966win provides its services on an "as is" basis and makes no guarantee that the platform will always be free from disruptions, errors, or technical deficiencies. To the extent permitted by applicable law:

• 966win will not be liable for any indirect, incidental, or consequential losses arising from use of the platform.
• 966win's total liability to any member is limited to the actual deposit amount made by that member in the 30 days preceding the claim.
• 966win is not responsible for any taxes or levies imposed on members by local authorities in relation to their winnings.
• Links to third-party websites or services (if any) are provided for convenience only; 966win accepts no responsibility for their content or practices.

8. Amendments to Terms and Termination of Service

966win reserves the right to change, add to, or amend any part of these Terms & Conditions at any time. Members will be notified of any significant changes via an in-platform notice or to their registered email address.

• Members are responsible for reviewing these terms periodically to stay informed of any updates.
• Continued use of the platform after any amendment to the terms constitutes acceptance of the revised terms.
• 966win also reserves the right to suspend or terminate services to any region or group of users at any time for business or regulatory compliance reasons.

9. Responsible Gambling

966win is committed to safe and responsible gambling practices. This platform is intended for entertainment and recreational purposes only, for adults aged 21 and above. We encourage all members to set personal limits and play within their means.

• Members may request deposit limits, wagering limits, or a break from the platform at any time through our customer service.
• A self-exclusion option is available for members who feel they need a break from gambling.
• 966win does not permit individuals under the age of 21 to register or play under any circumstances.
• If you or someone you know is experiencing gambling-related problems, please seek help from a relevant support body or organisation in Malaysia.